From the Treetop

Austin Kennedy

President and CEO

Austin Kennedy joined Wright Service Corp. as general counsel in April 2013. Prior to joining Wright Service Corp., Austin was an attorney in private practice for seven years in Des Moines, Iowa, practicing in many areas involving employment law, immigration law and litigation. In 2019, Austin was promoted to general counsel, chief human tesources officer and senior vice president. Austin most recently served as the company’s president and COO for the last two years before assuming the role of president and CEO of Wright Service Corp. on October 1, 2023.

Austin graduated from Macalester College in 2000, where he received the Livingston-Patnode Award for his special contributions to the English Department. He then earned his law degree from Drake Law School in 2005. In 2015, Austin earned his Credential of Readiness from Harvard Business School’s HBX CORe program, which establishes competencies in business analytics, economics and accounting.

Jon Hicks

SVP and CFO

Jon Hicks joined Wright Service Corp. in 2008 as the controller for Wright Outdoor Solutions. In 2010, he was promoted to controller of Wright Tree Service and in 2020 he was promoted again to vice president and chief financial officer of Wright Service Corp.

Jon graduated from Iowa State as a certified public accountant with a Bachelor of Science degree and a Master of Accounting degree in 2002. After graduating, Jon worked in various auditing and financial reporting roles within both public accounting and the private sector. Jon is a member of the Iowa Society of CPAs and the American Institute of CPAs. Jon is also a member of RIMS and is on the Wright Service Corp. Board of Directors.

Jon is a large advocate of ESOP structured companies. He enjoys the culture created with it that allows employees the freedom to implement change and to leave their personal mark on the company. Jon enjoys problem-solving and having the opportunity to help guide the company at a strategic level. He is a member of TREE Fund Audit & Finance Committee.

Loren Klein

CIO

Loren Klein began his career with Wright Service Corp. in 2016 as the director of information technology before being promoted to chief information officer in January 2020. During his time with the company, Loren has made impactful changes to the technology roadmap for the Wright Service Corp. family of companies – including the formation of a project management office, a mobile device fulfillment department, as well as many process and infrastructure enhancements. Loren is a key contributor for Wright Service Corp.’s IT strategy and planning processes that support our family of companies.

Loren has an extensive information technology and project management background. With nearly 40 years as an IT professional, Loren oversaw several different areas within IT including application delivery for life and annuity and property and casualty products, quality assurance, infrastructure, applications delivery, telecommunications, project management, information security, and release management.

He is passionate about making an impact, building lasting relationships, and delivering value to his customer base – not a big believer in the status quo.

Derek Vannice

EVP and CSO

Derek Vannice joined CNUC, now Eocene Environmental Group’s forestry and utility division, in 2011 after decades of success at two industry-leading organizations. He is now executive vice president and chief strategy officer of environmental services for Wright Service Corp. and the chief strategy officer and president of Eocene Environmental Group, overseeing all divisions. 

Derek obtained his Bachelor of Science from Purdue University in 1984 before continuing to complete his Master of Business Administration from Ball State University in 1992. He worked as a division right-of-way (ROW) maintenance supervisor for AEP and then moved into his roles as an International Society of Arboriculture director of certification and Utility Arborist Association executive director. 

As president of CNUC, Derek oversaw the strong growth of the company, headed long-term contracts, and provided onsite consulting and training with clients. To add to his impressive resume, he also served on the review committee of the original and first revision of the ISA Integrated Vegetation Management (IVM) Best Management Practices (BMP), as well as the Utility Pruning BMP. In his role as UAA executive director, he served as the primary spokesperson for the utility arboriculture industry and provided expert testimony in regulatory hearings at the state and federal levels. Derek also served as chair of the ROW Stewardship Council, an accreditation program for the BMP in IVM on transmission ROW, from 2010 until he stepped down in 2022.

When Derek isn’t at work, he enjoys spending time with his family, traveling and reading.

Janelle Wilford

SVP, Human Resources, Training & Development

Janelle has been with Wright Service Corp. since January 2021. She oversees the human resources and training and development teams including core functions of recruitment, benefits and salary administration, employee relations, and employee learning and development among others.

Upon joining Wright, Janelle brought 20 years progressive HR experience across multiple industries including a Fortune 200 global manufacturing company, an Iowa based family-owned industrial construction company, and Iowa’s largest member-owned agricultural cooperative. Her experience has included responsibility for recruitment, salary and bonus plan administration, training and development, talent and performance management, succession planning and organizational development, employee and union relations, HR technology, benefit administration, payroll, safety and health, and quality management.  

Janelle holds a Bachelor of Arts in Business from the University of Northern Iowa and an MBA from Iowa State University.  She is also a certified Human Resources professional, holding both SHRM-SCP and SPHR designations.    

When not working, Janelle is supporting the many academic and athletic activities of her active daughter Olivia and son Aiden or enjoying a round of golf with her husband Josh.  

Kyle McCann

SVP & General Counsel, Legal Services & Risk Mitigation

Kyle joined Wright Service Corp. in February 2020 as associate general counsel. Prior to joining Wright Service Corp., Kyle served in both private practice and in-house counsel roles. In December 2021, he was promoted to vice president and general counsel, legal services & risk mitigation. On October 1, 2023, the company elevated him to senior vice president.

Kyle graduated from the University of Iowa with a Bachelor of Business Administration and earned his law degree from Creighton University. He leads Wright Service Corp.’s Legal/Risk Department, which is responsible for performing the company’s legal, compliance, and claims functions.

Kyle values being part of successful teams and the discipline required to accomplish shared objectives.

John Gaspari

SVP, Information Technology

John joined Wright Service Corp. as senior vice president, information technology, in November 2024. John has held previous leadership roles with Meredith Corporation, Dotdash Meredith and most recently, Farm Bureau Financial Services. His career began doing market research analysis for advertising sales teams and quickly transitioned to information technology, ultimately serving as vice president of IT. He held numerous technical roles in IT, transitioning to leadership over 25 years ago.

John is a passionate leader who believes one person cannot be an expert in all technology but rather relies on the sum of a team of technical experts to support an organization’s day-to-day operations and strategic goals. He drives continual improvement in both technology and process, consistently aligning IT solutions with business objectives striving to exceed expectations. He views the success of his team as the measure of his work and strives to guide, enable, and empower them toward that success.

John has a degree in computer science & economics from St. John Fisher University. He is married with two daughters and a son. John is an avid outdoorsman, and community volunteer. When not working, he is either in the field with his dog chasing pheasants, boating with his family, or volunteering at one of the numerous organizations in the community, most notably Rebuilding Together of Greater Des Moines, Dorothy’s House, his church, and the Knights of Columbus.